Prior to making your purchase for the austin bead gem or watch or bracelet or whatever, make sure that you research all relevant features. Match up the quality, customer service and price of competing offers. f. Specifically inquire about the return and refund policies. b. Review any guarantees or warranties that come with the purchase. Obtain a written sales receipt and, in writing, any information you relied upon in your purchase.

Investigate the 'store' from whom you are making a purchase. Whether it's a brooch, pendant, necklace or austin bead gem, understand the stores reputation by checking with others that have made purchases including friends or relatives. A store's 'standing' in your community is an important factor to consider prior to making a purchase. Determine what professional trade groups your jeweler belongs and what the requirements are of membership. Obtain a report on the business from the Better Business Bureau. You ant your jeweler to have a gemological and appraisal certificate.

When buying diamonds, pearls, rubies or austin bead gem on the Internet, look for a BBB Reliability seal to indicate membership in the BBB. Obtain all details related to your purchase in writing including their exchange and refund policies. A conversation with a sales person from the online store as you want to 'get personal' as if you had visited a 'bricks and mortar' store. Further to the telephone call, be sure that the purchase is well documented including all representations. As a closing comment, the recipient of your jewelry or austin bead gem is one lucky person!