Prior to making your purchase for the custom pendant chain or watch or bracelet or whatever, make sure that you research all relevant features. Compare price, service and quality. a. Ask about the store (or online) refund and return policy. d. You will want a warranty with your purchase so inquire and understand what is offered. Always get everything you relied upon related to the purchase in writing (e.g. sales receipt; gemological report; purchase details).

Finding a jeweler that you can trust is of utmost importance. Regardless of whether you are buying a pendant, watch, necklace or custom pendant chain. Get to the bottom of the store's reputation by asking those that have purchased from the store. A store's 'standing' in your community is an important factor to consider prior to making a purchase. You want to find out if the jeweler is a member of any industry organizations and what requirements are necessary to be a member. Don't forget to look into the background of your jeweler through the BBB - they are an excellent resource. You ant your jeweler to have a gemological and appraisal certificate.

Whether you want to purchase a watch, earrings, string of pearls or custom pendant chain online, look for the Better Business Bureau Reliability Seal. Be sure to get all the particulars related to your purchase in writing as you do not want to have any disputes without evidence of what you believe was represented. Determine where they are geographically and call to speak with a person to confirm details or get clarification. That having been said, getting everything represented in writing is very important. With all that accomplished, wear that jewelry or custom pendant chain as often as possible.