We suggest that before you lay out your money for that custom pendant photo or other jewelry (e.g. watch, diamonds, pearls), you learn all you can about it so assure yourself that you are getting what you are paying to get. Be sure that you comparison shop for quality, price and customer service. e. The return and exchange policy are your protections so be sure to inquire and understand. f. Don't buy without getting a warranty or guarantee with the item being purchased. Get a sales receipt and, in writing, all the pertinent facts related to the item you are buying.

We can't think of another purchase category beyond jewelry where the reputation and honesty of the seller is more important. Do all you can to investigate the business practices of the jeweler whether you are buying precious stones, gold, platinum or custom pendant photo. Be sure the store has a long-standing, solid reputation in the community. Determine what professional trade groups your jeweler belongs and what the requirements are of membership. Don't forget to look into the background of your jeweler through the BBB - they are an excellent resource. Dealing with knowledgeable staff is a must. See if they have a gemological background.

When buying diamonds, pearls, rubies or custom pendant photo on the Internet, look for a BBB Reliability seal to indicate membership in the BBB. Obtain all details related to your purchase in writing including their exchange and refund policies. Call the online store and get confirmation as to the particulars of the purchase. Even though you have had a conversation, make sure that all aspects of the purchase are well documented in writing. Last thought - enjoy your beautiful custom pendant photo purchase.